Import Documents
Upload files or URLs and track parsing, embedding, and indexing status
After opening the knowledge base details, select Upload Documents to upload local files, or select Import from URL to add webpage/YouTube URLs. Current backend document types include pdf, docx, doc, txt, markdown, html, csv, xlsx, xls, json, and url.
Uploading and Status
- Select files; the frontend shows the upload progress.
- After a successful upload, the document status is Pending.
- Select Start Processing; Preview Chunks first if necessary.
- When processing completes, the status becomes Completed, and only then does the document participate in retrieval.
- Failed documents show an error message; you can select Reprocess or retry only the failed segments.
Upload Limits
The site's default single-file limit is 50MB; administrators can adjust it to 1-1024MB in Site Settings > Storage. The backend rejects files larger than the current setting. Do not treat the fixed 100MB from older guides as the current default.
Importing from URLs
Enter a full http:// or https:// address and an optional document name. Page or YouTube content is fetched server-side and enters the same processing queue. If an external site is unreachable, its content is empty, or parsing fails, check the document error message and the API logs.
Uploading a document and processing it are two separate stages. A document appearing in the list does not mean it has been embedded; only a document with status Completed is suitable for binding to an Agent.
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